Aged Care Group is the market leader in Malaysia’s aged care industry. Our purpose is to create a sustainable aged care ecosystem, offering an integrated framework of action that supports and incorporates every aspect of continuum care – ranging from skilled healthcare professionals and equipment suppliers, to financial services.
Adapting a multi-disciplinary approach, we engage various sectors and multiple stakeholders to draw effective ways in measuring the functionality of the elderly population.
As advocates of aged care, we promote action that will affect and drive the growth of the aged care industry and communicate knowledge of current trends on the Malaysian ageing landscape.
Our vision is to innovate and transform the perception of ageing; we are engaged in the business of elevating aged care standards in Malaysia. We operate an ecosystem that provides integrated care services and products for the elderly, including retirement villages and nursing homes (Integrated Residential Care Centre – IRCC), to enhance the value of life you want.
Our mission is to advocate a healthy, happy and dignified lifestyle for senior citizens through the fruits of our collaborations with strategic partners, our research & project development and lifestyle-sharing via our information portal. Seeking to be frontrunners in all things aged care; we build on the years of knowledge and experience of our shareholders and management team.
We are members of the Retirement Villages Association of New Zealand Inc (RVA).
10th Floor Wisma Mirama, Jalan Wisma Putra, 50460 Kuala Lumpur, Malaysia
1/7, Melinga Crescent, Chadstone VIC 3148, Australia
About The Team
Dato’ Frank Choo Chuo Siong
Frank is the Managing Director of Aged Care Group (ACG) & Managedcare Sdn Bhd (wholly owned business of ACG). He is also the Director of Xiao En Group. He also serves as an Advisor at the Centre of History and Contemporary Research in CHINA-ASEAN. He has completed several housing developments in East Coast of Peninsular Malaysia, which include office buildings, housing development and apartment projects in the Klang Valley. Frank is also an Independent Non-Executive Director of Pavilion Real Estate Investment Trust.
Dr. Carol Yip
Chief Executive Officer
B. Econ (Hons), MBA (Finance), CFP, M. in Counselling, PhD (Monash)
Dr. Yip is the Chief Executive Officer of Aged Care Group (ACG) & Managedcare Sdn Bhd. Having more than a decade’s worth of experience in financial planning, she is one of Malaysia’s leading advocates of personal financial education and sustainable retirement for Malaysians. In 2012, Carol was appointed by PEMANDU (Performance Management & Delivery Unit) to facilitate a 5-week Senior Living lab discussion with regulators, business owners, NGOs and individuals about future plans for Malaysia’s aged care and senior living. Her current projects include helping property developers to conceptualise integrated residential care centres and active living residential units for active retirees within townships.
Chief Strategy Officer
Inst of Public Accountants, Graduate AICD, B.Bus (Monash), MBA (Leadership)
Mahan Krishnan is the Chief Strategy Officer of Aged Care Group (ACG) and spearheads ACG Concept Australia. He comes with over 30 years of experience in finance, M&A activities, banking negotiations, funding matters and corporate governance. He was previously the Chief Financial Officer and the SVP – Business Development of the largest Nursing Home Provider in Singapore, Orange Valley Healthcare.
Mahan has taken leading roles in the financial activities of successful businesses in the healthcare and real-estate sectors. He had led the Business Services division of IRT, the largest community based aged care provider in Australia with more than 2100 staff. He was the key personnel to make significant property acquisitions at IRT.
He also consulted for a Singapore company that underwent the preliminary Property Trust Listing and assisted the Company with potential acquisitions of properties in Australia. Mahan was also the CFO at Prime Trust, another Retirement and Aged Care Property Trust and successfully facilitated the listing of this Company in the ASX.
Chief Executive Officer’s Department (CEOD)
Derrick Z Chan
Project & Research
Derrick graduated from the City University London with a Masters in Health Psychology. He is currently a graduate member of the British Psychology Society, with a strong foundation in research along with his experience in community and health support services. Having joined Aged Care Group in 2016. He is driven to apply his experience and passion into aged care, elevating industry standards by employing a critical approach to real-world problems that are both contextual and evidence based.
Corporate & Marketing Communications (MARCOMM)
Shalini spearheads the Corporate and Marketing Communications Department at Aged Care Group. Her areas of experience in integrated marketing communications, stakeholder engagement, strategic planning and project management for a diverse number of industries led her to get involved in the retirement and aged care industry. Previously, she was the Head of Communications for The Federation of Investment Managers Malaysia (FIMM). Shalini was also key personnel of The Asian Banker, having provided strategic management for the centre of excellence in terms of costs and operations of The Banking Academy (The training arm of The Asian Banker).
Reeca is a capable marketing professional who conceptualises design and development, as well as highly experienced with brand management. She possesses a comprehensive background in both product and service marketing. Joining Aged Care, she is passionate about employing innovative marketing strategies that turns an ordinary service into an extraordinary experience.
Assistant Manager, Creative Artist & Designer
With 12 years of experience within the design and media industry, April is passionate about expressing the subtle beauty and story of graceful ageing through innovative graphics to convey education on aged care interactively to her audiences. Being part of the creative team, April designs marketing collaterals and is involved in the design of 3Age portal.
Teo Wei Bin
Senior Creative Artists & Designer
Putting his previous graphic designing experience with a leading Chinese daily and educational institution to good use, Wei Bin is now the graphic designer for ACG campaigns and 3Age portal. To increase public awareness of dementia, he spearheaded a videography competition, entitled “Remember Me”.
Lai Chee Hong
Communications, Writer & Editor
A former reporter and editor for a local press, Chee Hong now serves as Writer/ Editor for ACG. Noting the lack of attention given to seniors, he initiated a photography competition, themed “The Beauty of Elderly”. He is also a poem, literature, essay lover and writer, and has won several literature awards in Hong Kong and Taiwan.
Communications, Writer & Editor
Having experienced at a young age the challenges of caring for the sick and elderly, Jason is passionate about investing in lives and galvanising the landscape of elderly care. Formerly from a banking background, Jason made the switch to communications to give a voice to this growing segment of the population and is currently the editor for ACG’s English communications.
Melinda U is the General Manager of Managedcare Sdn Bhd (MaC), a wholly owned subsidiary of Aged Care Group (ACG). Prior to taking up her current role at MaC, Melinda headed the Strategic Partnerships & Business Development Department at ACG. Her main responsibilities include researching and developing strategic partnerships for the purpose of providing services and products for elderly care, revenue generation, promotional marketing, customer base expansion, business efficiency as well as identifying and developing revenue generation strategies for the business. Since joining ACG in 2014, she was incumbent in establishing strategic partnerships with financial institutions, pharmaceutical companies, medical centres, educational institutions and non-profit organisations to offer a wide array of opportunities towards the aged care industry.
Her current portfolio with MaC includes partnering with Rockwills Trustee and Kenanga Investment Bank on CareTrustTM (a living trust for care needs). She leads a team of healthcare professionals in launching the Care Administrator service where MaC coordinates, monitors and administrates a variety of health and long-term care service providers to ensure optimal value of care for Malaysians.
As Care Coordinator at Managedcare Sdn Bhd, Rose Mary brings with her more than 25 years of administrative experience in clinical settings.
In her present position, Rose Mary heads the customer service function, ensuring all clients are professionally attended to and have their care needs met. Having served as a client service officer in home care as well as nursing home setting over three years, she applies her well-honed problem-solving and customer engagement skills towards continuous enhancement of customer satisfaction.
Rose Mary also heads the administration function and supports the Care Managers on scheduling, inventory, databases and billings.
Chin Tze Lin
Registered Nurse & Care Manager
Tze Lin is a Registered Nurse and Care Manager of Managedcare Sdn Bhd. Prior to joining Managedcare, Tze Lin was a clinical instructor at International Medical College where she supervised students undergoing their clinical experience. Her responsibilities included assisting students on care assessments, identification of client’s needs and proper care planning.
Tze Lin was offered a full scholarship by the National Heart Institute (IJN) to pursue a Diploma in Nursing. She subsequently specialized in cardiac care for adults and paediatrics and has more than 5 years’ working experience in the adult medical-surgical pre and post-operative unit as well as paediatric and congenital intensive care unit at IJN. She also went on to obtain her Bachelor’s degree in Nursing.
With her current involvement in health and caregiving education for clients and family members, combined with her passion for public health education, Tze Lin is currently pursuing her Master’s degree in Education Management.
Phang Jin Feun
Registered Nurse & Care Manager
Jin is a Registered Nurse and Care Manager of Managedcare Sdn Bhd. Prior to joining Managedcare, Jin was a Registered Nurse in the High Dependency Care Unit at Sunway Medical Centre. Her responsibilities included assessing, identify care needs and to detect early signs of change in condition to initiate treatment promptly.
Jin was offered a full scholarship by Loh Guan Lye and Sons Specialists Centre (LSC) to pursue a Diploma in Nursing. She subsequently practised her nursing service in medical-surgical ward to care for adults and geriatric patients at LSC. Other than providing nursing care to patients, she was also the designated nurse trainer providing training and supervision to junior staff nurses to ensure proper care delivery to patients. She has more than 5 years’ working experience in the adult medical-surgical ward including Intensive Care Unit. Besides that, she is also experienced in taking care of Parkinson’s disease patients in home setting.
Muhamad Hazrol Afifi bin Hamdan
Registered Nurse & Care Manager
Hazrol Afifi holds a Diploma in Nursing and currently serves as Registered Nurse at Managedcare Sdn Bhd where he provides care services as well as caregiving education to clients and their family members. Prior to this, he held the position of Assistant Nurse Manager at Myflex Health Group Sdn Bhd and was responsible for supervising staff nurses, students and patient care assistants undergoing their clinical experience.
Hazrol Afifi is a well-rounded nurse with nursing experience in both public and private hospitals. He was attached to the emergency and trauma unit at Sunway Medical Centre before joining Hospital Kuala Lumpur under the adult general intensive care unit.
ACG Concept Team
Ir. Chew Weng Yuen
Ir. W Y Chew has more than 30 years of working experience in the construction industry and has vast experience in the design, planning, coordination and project management of constructing industrial and institutional buildings, major infrastructure works, dams, structural and civil works for the oil and gas industry, as well as the development of a commercial centre.
He also has experience working in international’ projects after being involved in the design of numerous building foundations for projects in Brunei Darulsalam and Myanmar
Ir. W Y Chew is a Fellow of The Institution of Engineers, Malaysia, and a registered professional engineer with practicing certificate, with the Board of Engineers, Malaysia. He is also a Fellow of The Institution of Engineers, Australia, a Chartered Professional Engineer (Australia), and registered with the National Engineering Register of Australia. In the ASEAN region, he is registered with the ASEAN Engineering Register as an ASEAN Engineer and has an MBA in Technology Management.
With the combination of his technical skills and business knowledge, he currently spearheads ACG Concept.
ACG Care Team
As the Nurse Manager, Paramjit is involved in projects where she designs the care aspect such as the model of care, the services required, human resource planning, as well as clinical care and oversees team of nurses.
Prior to her role, Paramjit was a clinical instructor and an OSCE (Objective Structural Clinical Examination) examiner with Puteri Nursing College, Kuala Lumpur, a role which she continued at Gleneagles Medical Centre, Kuala Lumpur.
She has also helped to set-up the hospital infection control programmes at both the Gleneagles Hospital Kuala Lumpur, and Prince Court Medical Centre. At Prince Court Medical Centre, Paramjit was the key liaison and contact for the comparison and bench marking of infection control surveillance with HELICS (Hospitals in Europe Link for Infection Control Surveillance) and NNIS (National Nosocomial Infection Surveillance) rates with the Medical University Vienna collaboration.
She also led nursing management and administration at unit level leading to hospital level, being actively involved in setting up and commissioning works in the private healthcare. At Gleneagles, while being in charge of the medical unit, she was also instrumental in setting up the high dependency unit and the expansion of the hospital. At Prince Court Medical Centre, she was responsible for the full works of setting up, from medical equipment planning and manpower planning to commissioning, leading to licensing as per the requirements of the Private Healthcare and Facilities Act 2012.
Panel of Advisors
To’ Puan Dr Safurah bt Jaafar
With over 24 years’ experience in health services management and primary healthcare, To’ Puan Dr Safurah bt Jaafar has accomplished many significant achievements; from restructuring the Family Health system to establishing haemodialysis services in primary health care clinics. During her tenure as Director of the Ministry of Health’s Family Health Development Division, she led her team to draft and drive the Aged Healthcare Act Bill prior to her retirement in January 2017. Currently, she is the Head of Sub-Specialty for Family Health in the Academy of Medicine’s Public Health Medicine Chapter. With a string of accomplishments and passion, she now joins ACG’s Advisory Panel to develop Malaysia’s aged care ecosystem and address the nation’s ageing issues.
With 35 years in the field of banking and finance, Peter Chow’s leadership has led many businesses toward success, whilst ensuring their sustainability. He was Hong Leong Bank Berhad’s former COO in the Business & Corporate Banking division responsible for commercial & corporate lending, trade finance, liabilities management and private banking until he retired in 2014. Prior to that, he was Eon Bank Berhad’s Deputy Chief Executive Officer in Group Business & Investment Banking. He has since retirement, taken up an advisory role to Sentoria Group Berhad on corporate financial matters. He brings forth his invaluable expertise in finance to the aged care industry as a distinguished Member of ACG’s Advisory Panel.
- 15 Apr 2014 - Aged Care Group Sdn Bhd was incorporated
- 22 Oct 2015 - Sustainable Retirement & Aged Care Conference (SRACC)
- 27 May 2015 - Managedcare Sdn Bhd was incorporated
- 24 Feb 2016 - Managedcare signs MoU with Kenanga Investment Bank Berhad and Rockwills Trustee Berhad to launch CareTRUST™
- 11 Apr 2016 - Managedcare signs MoU with MyDoc to Create Awareness on Health and Aged Care
- 7 Aug 2016 - Eco World launches Eco Sanctuary Care Hub with Managedcare as operator
- 18 Aug 2016 - ACG launches 1st After Hours Intelligent Conversation with Woods Bagot to discuss aged care architecture & infrastructure
- 28 July 2016 - ACG Care Sdn Bhd was incorporated
- 29 July 2016 - ACG Concept Sdn Bhd was incorporated
- 16 Feb 2017 - Managecare signs MoU with FA Advisory to promote holistic planning related to care and finance
- 18 Apr 2017 - Aged Care Group signs MoU with Universiti Malaya to join efforts in developing continuum of care for the ageing
- 18 Apr 2017 - Aged Care Group and Universiti Malaya hosts the Public-Private Partnerships for Sustainable Retirement and Aged Care Forum
- 23 May 2017 - Managedcare joins Pavilion’s Silver Societe initative to provide care to Silver Societe members