Melinda U is the General Manager of Managedcare Sdn Bhd (MaC), a wholly owned subsidiary of Aged Care Group (ACG). Prior to taking up her current role at MaC, Melinda headed the Strategic Partnerships & Business Development Department at ACG. Her main responsibilities include researching and developing strategic partnerships for the purpose of providing services and products for elderly care, revenue generation, promotional marketing, customer base expansion, business efficiency as well as identifying and developing revenue generation strategies for the business. Since joining ACG in 2014, she was incumbent in establishing strategic partnerships with financial institutions, pharmaceutical companies, medical centres, educational institutions and non-profit organisations to offer a wide array of opportunities towards the aged care industry.
Her current portfolio with MaC includes partnering with Rockwills Trustee and Kenanga Investment Bank on CareTrustTM (a living trust for care needs). She leads a team of healthcare professionals in launching the Care Administrator service where MaC coordinates, monitors and administrates a variety of health and long-term care service providers to ensure optimal value of care for Malaysians.
Paramjit is the Nurse Manager of Managecare Sdn Bhd. She oversees Managedcare’s team of nurses. She is also involved projects where she designs the care aspect such as the model of care, the services required, human resource planning, as well as clinical care.
Prior to her role in Managedcare, Paramjit was a clinical instructor and an OSCE (Objective Structural Clinical Examination) examiner with Puteri Nursing College, Kuala Lumpur, a role which she continued at Gleneagles Medical Centre, Kuala Lumpur.
She has also helped to set-up the hospital infection control programmes at both the Gleneagles Hospital Kuala Lumpur, and Prince Court Medical Centre. At Prince Court Medical Centre, Paramjit was the key liaison and contact for the comparison and bench marking of infection control surveillance with HELICS (Hospitals in Europe Link for Infection Control Surveillance) and NNIS (National Nosocomial Infection Surveillance) rates with the Medical University Vienna collaboration.
She also led nursing management and administration at unit level leading to hospital level, being actively involved in setting up and commissioning works in the private healthcare. At Gleneagles, while being in charge of the medical unit, she was also instrumental in setting up the high dependency unit and the expansion of the hospital. At Prince Court Medical Centre, she was responsible for the full works of setting up, from medical equipment planning and manpower planning to commissioning, leading to licensing as per the requirements of the Private Healthcare and Facilities Act 2012.
As Care Coordinator at Managedcare Sdn Bhd, Rose Mary brings with her more than 25 years of administrative experience in clinical settings.
In her present position, Rose Mary heads the customer service function, ensuring all clients are professionally attended to and have their care needs met. Having served as a client service officer in home care as well as nursing home setting over three years, she applies her well-honed problem-solving and customer engagement skills towards continuous enhancement of customer satisfaction.
Rose Mary also heads the administration function and supports the Care Managers on scheduling, inventory, databases and billings.
Chin Tze Lin
Tze Lin is a Registered Nurse and Care Manager of Managedcare Sdn Bhd. Prior to joining Managedcare, Tze Lin was a clinical instructor at International Medical College where she supervised students undergoing their clinical experience. Her responsibilities included assisting students on care assessments, identification of client’s needs and proper care planning.
Tze Lin was offered a full scholarship by the National Heart Institute (IJN) to pursue a Diploma in Nursing. She subsequently specialized in cardiac care for adults and paediatrics and has more than 5 years’ working experience in the adult medical-surgical pre and post-operative unit as well as paediatric and congenital intensive care unit at IJN. She also went on to obtain her Bachelor’s degree in Nursing.
With her current involvement in health and caregiving education for clients and family members, combined with her passion for public health education, Tze Lin is currently pursuing her Master’s degree in Education Management.
Phang Jin Feun
Jin is a Registered Nurse and Care Manager of Managedcare Sdn Bhd. Prior to joining Managedcare, Jin was a Registered Nurse in the High Dependency Care Unit at Sunway Medical Centre. Her responsibilities included assessing, identify care needs and to detect early signs of change in condition to initiate treatment promptly.
Jin was offered a full scholarship by Loh Guan Lye and Sons Specialists Centre (LSC) to pursue a Diploma in Nursing. She subsequently practised her nursing service in medical-surgical ward to care for adults and geriatric patients at LSC. Other than providing nursing care to patients, she was also the designated nurse trainer providing training and supervision to junior staff nurses to ensure proper care delivery to patients. She has more than 5 years’ working experience in the adult medical-surgical ward including Intensive Care Unit. Besides that, she is also experienced in taking care of Parkinson’s disease patients in home setting.
Muhamad Hazrol Afifi bin Hamdan
Hazrol Afifi holds a Diploma in Nursing and currently serves as Registered Nurse at Managedcare Sdn Bhd where he provides care services as well as caregiving education to clients and their family members. Prior to this, he held the position of Assistant Nurse Manager at Myflex Health Group Sdn Bhd and was responsible for supervising staff nurses, students and patient care assistants undergoing their clinical experience.
Hazrol Afifi is a well-rounded nurse with nursing experience in both public and private hospitals. He was attached to the emergency and trauma unit at Sunway Medical Centre before joining Hospital Kuala Lumpur under the adult general intensive care unit.