Category Archives: News

ACG & ACH Group partnership

Aged Care Group signs MoU with ACH Group, South Australia to Deliver an Innovative Care Model in Malaysia

South Australia, 16th October 2017: Aged Care Group (ACG) and ACH Group signed a Memorandum of Understanding to officialise a joint initiative to offer high standards of care to senior residents living in Malaysia.

The signing of the MOU was witnessed by the Honourable Zoe Bettison, Minister for Ageing, recognising the Office for the Ageing played an important role in developing Age of Opportunity: A Policy Framework for the Development of the Ageing Well Industry in South Australia. The MOU affirms ACH Group – one of Australia’s largest aged care organisations with over 65 years of practice, 2,000 staff across 50 locations both South Australia and Victoria – would lend ACG their experience and knowledge in developing senior living housing and aged care facilities.

This joint initiative will bring both parties to work together in delivering new opportunities for older people in Malaysia by adapting ACH Group’s proven smart partnership such as ViTA with SA Health and Flinders University, enabling us to markedly improve health and lifestyle outcomes for Malaysia’s ageing population.

The collaboration will see ACH Group participating in some of ACG’s projects to develop a care model of elder care services which meets Malaysians’ culture and diversity. ACG’s know-how of the local environment coupled with ACH Group’s years of expertise would be incumbent to the development of an integrated continuum of care framework for Malaysians drawn upon a strong community-based care model which involves the community, public and private sectors.

As ACH Group – a strong advocate of diversity in their business of care, this innovative model of care would support culturally and linguistically diverse communities and their needs for aged care in sync with Malaysia, truly a melting pot that is Asia.

Framed under existing local regulations, this bilateral relationship between South Australia and Malaysia will elevate and introduce a care model of international standards. At the same time, leveraging on ACH Group’s elder care service experience to give comprehensive guidance, coordination, cooperation and support in terms of policy update, administrative procedures and operating standards amongst others.

The successful implementation of a financially sustainable care model for Malaysians is expected to become a significant formula for more potential projects that the two organisations would embark on in Malaysia.

Managedcare & ReGen Rehabilitation International Signs MoU – Providing Greater Accessibility to Care

Kuala Lumpur, 15 August 2017:- In a joint initiative to provide members of the public with greater accessibility to care, Aged Care Group’s wholly owned subsidiary Managedcare Sdn Bhd (“Managedcare”) signed a Memorandum of Understanding today with ReGen Rehabilitation International Sdn Bhd (“ReGen Rehabilitation International”).

The MOU is a cooperative endeavour to achieve specific objectives that enables public to easily find the appropriate care services they may require and offering greater outreach to those needing care.

The collaboration firstly is to increase accessibility of services such as rehabilitation, care administration and other various care services through mutual referrals of relevant services and products of both Parties. Secondly, is to grant exposure and increase accessibility to a wide range of care products and services. Thirdly, is to provide patients and their caregivers with choices on the continuity of care. Last but not least, for respective parties to leverage on opportunities to develop and manage rehabilitation through the provision of step-down care facilities.

Signing the MoU on behalf of ReGen Rehabilitation International is its Chief Executive Officer, Ms Sue Lee Tsui Ling, and Dr Carol Yip representing Managedcare. The witnesses for the signing are Dato’ Frank Choo Chuo Siong J.P, Managing Director of Managedcare and David Smith, VP Clinical Services from Select Medical International.

This collaboration between Managedcare and ReGen Rehabilitation International came forth from their respective mission that complemented each other. With the vision to meet the growing demand for care at a price, quality and locality that is sustainable for different income levels, synchronising both companies’ aspirations to provide world-class rehabilitation care to patients who have suffered from debilitating injury or illness so they may live an independent, high-quality of life.

Pavilion Kuala Lumpur Launches Pavilion Silver Société

KUALA LUMPUR, 23 MAY 2017 – Pavilion KL, Malaysia’s premier shopping destination, known to provide unforgettable shopping experiences to visitors. Pavilion KL today launched Pavilion Silver Société, a new exclusive program for the silver society.

The Pavilion Silver Société, targeted at Malaysians 55 years and above, offers members leisure experiences, special celebrations and services ranging from workshops during festive seasons and pampering services, to birthday discounts and many more. Members of the Silver Société will receive exclusive discounts from over 250 tenants in the mall, as well as invitations to private events.

The ceremony commenced with the unveiling of the Pavilion Silver Société by Dato’ Joyce Yap, CEO of Retail of Pavilion KL. As a symbolic gesture to kickstart the programme, Dato’ Joyce was presented with a Pavilion Silver Société membership card as the first member of the esteemed programme, together with ten other valued recipients, including Tan Sri Dato’ Sri Dr. Ng Yen Yen, former Minister of Tourism in Malaysia.

To continuously offer attractive benefits and activities to Pavilion Silver Société members, Pavilion KL will endeavour to collaborate with major non-profit organisations and multi-national companies to engage the target audience.


Dato’ Joyce Yap, CEO of Pavilion Retail Group (left) and Dr. Carol Yip, CEO of ManagedCare (wholly owned by Aged Care Group) (right)


The first partner to collaborate on such an initiative is Managedcare, a care platform in the business of coordinating and administration of a variety of healthcare and long-term care services to achieve optimum value in terms of quality and affordability. A Memorandum of Understanding (MOU) Agreement between Pavilion KL and Managedcare was signed with the purpose of promoting social inclusion and enhance the holistic well-being of senior citizens through jointly organised events and activities.

The MoU will bring about mutually beneficial interests, as well as increased accessibility to learning and social events/ activities catered to senior citizens through mutual cooperation for both parties.

“It is with great pleasure that we launch Pavilion Silver Société today. Whether we are ageing or not, it does not mean that we stop indulging in an active and fulfilling lifestyle. To me, life begins when you hit 55. I hope that all shoppers aged 55 and above will embark on this journey with us and take advantage of Pavilion Silver Société” said Dato’ Joyce.

Shoppers who are interested to apply for the Pavilion Silver Société, may proceed to the Concierge
Counter located at level 3 to register.



Managedcare Sdn. Bhd.

Managedcare is in the business of coordinating a variety of healthcare and long-term care services as well as the administration of these services to achieve optimum value in terms of quality and affordability. We bring to market products and services that ease the provision and access to care, giving you the peace of mind you deserve. Managedcare is a wholly-owned subsidiary of Aged Care Group Sdn Bhd.

For more information, please visit

Pavilion Kuala Lumpur

Pavilion Kuala Lumpur is an award-winning, world-class mixed-use urban development located in the heart of Bukit Bintang, the shopping district of Malaysia. Pavilion Kuala Lumpur blends the best of the international and local retail world with over 550 stores and eight themed precincts. Attracting over 30 million visitors annually, this premier shopping destination is a duty-free shopping paradise and the defining authority in fashion, dining and urban leisure.

Visit for updates on the latest trends, offers and events.

Aged care services for future Eco World projects

Eco World Development Group Bhd is discussing with Aged Care Group Sdn Bhd (ACG) to offer services to the property developer‘s older buyers in future projects, including retirement homes.

Eco World‘s Ijok development in Selangor, may become the first to offer independent living and retirement homes with aged care services, leading to nursing home facilities for residents.

Eco Sanctuary, near Kota Kemuning, Shah Alam, and Eco World‘s other projects are possible candidates for the niche market.

The Australian Institute of Health and Welfare says an aged care facility usually provides accommodation and support, including assistance for day to day living, intensive care, and independent living.

Eco World has ties with ACG, through the former‘s wholly owned subsidiary, Managedcare Sdn Bhd, which is the healthcare services partner for Parque Residences condominium in Eco Sanctuary.

Called the Eco Sanctuary Care Hub, the pilot project will offer 24/7 nurse-oncall services and a care manager to attend to requests from the condominium residents.

ACG builds and assists in designing townships by integrating healthcare and aged care services to achieve specific design standards.

This makes the homes adaptable, accessible and safe for the aged to live in.

Source: Focus Malaysia, 29th April – 5th May 2017

Tingkat Kualiti Penjagaan Warga Emas

Harian Metro, 19 April 2017

Kuala Lumpur: Universiti Malaya (UM) dan Aged Care Group (ACG) menjalinkan kerjasama bagi membangunkan Continuum Care dalam usaha memastikan penjagaan warga emas di Malaysia diurus dengan lebih baik, berterusan dan menyeluruh.

Inisiatif penting membabitkan sektor awam dan swasta itu bagi menangani cabaran dihadapi warga emas seperti kekurangan pusat penjagaan dan kemudahan mencukupi untuk mereka, modal insan yang terhad termasuk kekurangan pakar perubatan dan pusat pakar perkhidmatan.

Menurut Naib Canselor UM Prof Tan Sri Dr Mohd Amin Jalaludin, pada masa ini Malaysia menghadapi keperluan akut untuk kualiti dan perkhidmatan penjagaan orang tua yang berpatutan.

Menurutnya, melihat kepada demografi semasa, Malaysia sedang bergerak ke arah sebuah negara penuaan pada 2030 di mana rakyat berusia 60 tahun dan lebih tua akan menjadi sehingga 15 peratus daripada jumlah penduduk.

“Tujuan kerjasama ini adalah untuk menangani beberapa cabaran dihadapi landskap penuaan iaitu kekurangan infrastruktur yang lebih mesra warga tua, bekalan terhad modal insan dan perkhidmatan penjagaan khusus yang tidak mencukupi,” katanya ketika berucap pada majlis perjanjian persefahaman (MoU) itu di sini, semalam.

ACG inks MoU with UM in Continuum Care for older Malaysians

KUALA LUMPUR, 18 April 2017:

To lead a hassle-free life when they need care, a joint initiative between Aged Care Group and University of Malaya will be undertaken to provide continuum care for older Malaysians.

The Memorandum of Understanding (“MoU”) sees a cohesive effort between the public and private sector to address some of the challenges confronting the Malaysian ageing landscape namely lack of aged care and intermediate care facilities, limited supply of human capital including medical specialists and insufficient specialised care services. One of the reason for this collaboration including the need to increase “professionally trained and skilled human resources” to cater for the increasing demand of ageing population.

Continuum of care is a concept involving an integrated system of care through a comprehensive array of health and care services. Each institution will engage on a shared advocacy strategy bringing forth their skills and expertise to encourage leadership by offering a vision for the future and to provide a framework for the delivery of optimum care.

As education plays an important success factor, both sides will pursue many significant activities, such as knowledge sharing and exchange within the community; the promotion of activities to create public awareness, seminars, workshops and conferences in the area of education and training for the aged care industry. The partnership will build networks that benefit the public especially through collaboration for education and advocacy that will lead towards human-centered continuum care.

Both Aged Care Group and University of Malaya urge Malaysians to learn and know more about aged care as we are moving toward into an ageing nation.



Aged Care Group Sdn Bhd

Aged Care Group (ACG) is an organisation engaged in the business of elevating and providing aged care services in Malaysia. ACG is driven with a strong vision to advocate innovation and transformation in ageing by offering continuum care as a premium choice for enriched living. We operate in an ecosystem that provides integrated care services and products through meaningful partnerships business community, government, public sectors and corporations.
A detailed profile of who we are can be obtained at


University of Malaya

University of Malaya, or UM, Malaysia’s oldest university, is situated on a 922 acre (373.12 hectare) campus in the southwest of Kuala Lumpur, the capital of Malaysia.

It was founded on 28 September 1905 in Singapore as the King Edward VII College of Medicine and on 8th October 1949, it became the University of Malaya with the merger of the King Edward VII College of Medicine and Raffles College (founded in 1928).

UM’s mission is to advance knowledge and learning through quality research and education for the nation and for humanity.

For more information, please visit


For media assistance, please contact:

Aged Care Group Sdn Bhd
Corporate Affairs
Tel: 03-2142 7166

University of Malaya
Wellness Research Cluster
Tel: 03-7967 7809
Fax: 03-7967 7813

Managedcare and FA Advisory: Care and Finance converge for a better future

KUALA LUMPUR, 16 February 2017: – To enable Malaysians to enjoy an elevated standard of retirement, accessibility to care services and financial planning services will be boosted in a joint initiative by Managedcare Sdn Bhd (“Managedcare”), a wholly-owned subsidiary of Aged Care Group Sdn Bhd, and FA Advisory Sdn Bhd, a member of the Singapore-based Financial Alliance Group.

The Memorandum of Understanding (“MoU”) was inked to achieve the shared vision through mutual promotion and referrals of relevant services and products relating to finance and care. The public will benefit through education and advocacy activities from both parties that will lead to human-centred retirement and purposeful long-term care plans.

The collaboration seeks to address the nation’s ageing demographics and promote the urgent need for holistic planning that takes long term care into account with proper financial planning. The aim is to bridge the gap and bring to the market financial planning services that encompass care administration services with long term care planning.

As the Care Administrator, Managedcare will ensure that the quality of care received is in sync with the client’s health and long-term care plan. As a one-stop care platform, they will coordinate, monitor and administer a variety of healthcare and service provisions to ensure optimum value of care for the clients’ overall wellbeing.

“What we do in our care is by adopting a person-centred approach. This means we make sure that all of our products and services fulfils the physical, emotional, mental, social and financial part of the person as all of these parts are inter-related.” Says Carol Yip, CEO of Managedcare Sdn Bhd.

As the financial planner, FA Advisory will structure the financial aspect based on its tried and tested advisory mode l ̶ the Five Pillars of Wealth. The model addresses wealth protection, wealth maintenance, wealth accumulation, wealth enhancement and wealth distribution, so it comprehensively covers all the essential elements of an individual’s financial planning needs. With this extraordinary model, an integrated solution for a fulfilling retirement plan is developed.

“We see the synergy between Managedcare and FA Advisory because one of our shared aspect is retirement planning. Malaysia is an ageing population, but many do not see the urgency of this due to many financial obligations in other areas. However, this is as important because many surveys have shown Malaysians are not saving enough for retirement.” Says Tang Khan Loon, Director of FA Advisory Sdn Bhd.

Both Managedcare and FA Advisory urge Malaysians to start planning now in order to enjoy a decent post retirement lifestyle, especially when it comes to having sufficient funding for their long term care needs. As an ageing population, the imminent growth of the retirement and aged care industry makes it an attractive endeavour.


Innovating Care For The Elderly

THURSDAY, 24th November 2016: As nations across the globe move towards an ageing population, it is becoming more imperative for the aged care industry to innovate itself in order to better cope with increasing demands and changing needs. In Singapore, Innovating Care Asia Pacific hosted the Elderly & Home Care 2016 forum, providing a platform for decision makers, practitioners, researchers, service providers, and community members to share their experiences to support and empower rapidly ageing populations worldwide.

Amongst speakers from various organisations, which included Eldercare Singapore, HoviCare Finland, ACCESS Health international and many others, CEO of Aged Care Group, Carol Yip gave the audience insight into Malaysia’s ageing climate. In her presentation – titled “Malaysian Insurance and How CareTRUST™ – A Living Trust Provides Financial Stability Towards Your Aged Care” – Carol spoke on Malaysia’s need to identifying sustainable mechanisms to providing financial safeguards for it’s ageing population, the challenges facing Malaysia and how the CareTRUST™ – launched in Malaysia in February 2016 – will help Malaysia cope with the demands of its’ growing ageing population.

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